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When it’s time to enhance an outdated and inefficient electric system, rely on RPR for exceptional solutions. Our expertise lies in replacing ineffective and unsafe electric baseboard heaters with cutting-edge, cold-climate ductless heat pump systems. Engineered to redefine winter comfort, these systems guarantee warmth and coziness in the harshest temperatures while also delivering refreshing air conditioning during the summer months.

Best Upgrade For: Replacing electric baseboards and/or window air conditioners.


The RPR Advantage in Cold-Climate Heating

Professional Sizing and Installation

Our skilled staff specialize in accurately sizing and installing cold-climate ductless heat pump systems. Proper sizing ensures optimal performance, while professional installation guarantees reliability, efficiency, and longevity. As a valued member of the Home Performance Contractor Network, RPR meets all trade designation and training qualifications, and is subject to ongoing review and quality assurance checks for heat pump installations.

Energy Efficiency in Cold Conditions

Our systems are designed to deliver exceptional energy efficiency, even in extreme cold. Benefit from cost-effective heating solutions that reduce energy consumption, without compromising comfort.

Whisper-Quiet Operation

Enjoy quiet and unobtrusive operation with our ductless heat pump systems. The advanced technology not only heats effectively but does so without disrupting the tranquility of your home.

Maintenance Agreements

RPR offers tailored maintenance plans to ensure your ductless heat pump operates at peak efficiency year-round. Regular servicing maximizes performance, extends system lifespan, and minimizes unexpected repairs, providing you with peace of mind and long-term savings.

No Ductwork Required

Opting for a ductless unit provides unmatched flexibility and simplicity by eliminating the need for cumbersome ductwork. This streamlined design not only preserves valuable indoor space but also avoids the common issues of dust buildup and air leakage associated with ducted systems. Enjoy cleaner indoor air, a less-invasive installation, and lower energy bills with a ductless unit that delivers precise comfort directly to each room.

Warranty Registration

At RPR Heating, we take the hassle out of warranty registration for our valued customers. When you choose us for your heating needs, we handle all warranty registrations on your behalf. This includes ensuring that you receive a copy of the registered warranty certificate promptly after installation. Additionally, we maintain meticulous records of all warranties in our office, providing you with peace of mind and easy access to important documentation when you need it.


Key Factors to Consider When Choosing a New Ductless System

Continuous Run Time

Heat pumps provide much lower btu delivery compared to traditional furnaces. Therefor, these pieces of equipment often need to run 80-90 of the time to maintain a steady temperature in your home. Don’t worry: the longer run times don’t break the bank. The units will modulate to adjust to the required temperature to keep you cozy and comfortable all year round.

SEER2 (Seasonal Energy Efficiency Ratio; previously known as SEER rating)

This is the cooling output efficiency rating provided by this system in the summer months. The higher the SEER2 rating, the cheaper it is to run.

HSPF2 (Heating Seasonal Performance Factor; previously known as HSPF rating)

This is a term specifically used to define the measurement of efficiency for a residential heat pump system.

ccASHP (Cold-climate air source heat pump)

The units with the highest efficiency are classified using this term.

Understanding Efficiency Data

Units all have different ratings; ensure you are looking for BTU data points at specific winter temperatures for the zone you live in. For example, the unit should operate at a minimum of 85% efficiency at -20C to be effective in the South Okanagan’s winter climate.


To guarantee your system is installed using the highest of standards, ensure you are choosing a contractor who is a member of this network. You must work with an HPCN member to qualify for the heat pump rebates offered by CleanBC.

System Operation

Make sure you work with a contractor who devotes time to ensure you are comfortable with the initial operation of the system, as it can take a bit of time to learn. Having a reputable contractor who is available when you need them is extremely important with these systems.

Types of Interior Units

– Wall mount: Best for wide open spaces
– Floor mount: Good option when aesthetics are important and wall mounts are deemed to not be aesthetically pleasing.
– Ducted: Best for compartmentalized spaces with multiple rooms, that can be controlled together. Also a better option for those sensitive to noise while sleeping, as these units are extremely quiet. In most cases, there must be access to crawlspace or attic in order to utilize these indoor units.
– Ceiling cassette: Mounted flush to a ceiling; good option when space constraints do not allow for a ducted unit, and when aesthetics limit a wall or floor mount. In most cases, access via an attic is required.

Warranty Coverage

Look for equipment that has extended labour warranty or matches parts warranty for ultimate peace of mind. Ensure you are always receiving a copy of the registered warranty certificate.


The design of these systems requires professional annual maintenance to run at peak performance. When available, ensure you are enrolling in a maintenance plan to ensure upkeep of equipment is top-of-mind.


RPR offers a practical answer to beat the heat in the scorching Okanagan climate. We specialize in precisely sizing equipment for your home, guaranteeing your comfort even on the hottest days. Our commitment to excellence means you’ll stay cool all summer long. Our central air conditioners seamlessly integrate with your existing furnace, utilizing ductwork throughout your home.


Best Upgrade For

Replacing an old, inefficient central heat pump, adding to an existing furnace that doesn’t currently have air conditioning or replacing a gas appliance with an entirely electric system. When selecting a new central heat pump unit, it’s crucial to consider various factors to ensure optimal performance, energy efficiency, and a comfortable living environment. Here are key points to keep in mind:

Correct Size and Capacity

Ensure the unit’s cooling capacity matches the output needed for your homeAn improperly sized unit can lead to inefficiency, higher energy bills and uneven cooling. Systems can be often reduced in size up to 30%, creating much higher comfort levels throughout your home as well as lowering energy bills.

Ductwork Upgrades

Adjustments and upgrades to ductwork are frequently required to accommodate new high-efficiency equipment. Neglecting this can substantially reduce the equipment and efficiency, leading to increased noise, higher energy bills, reduced comfort, and a shorter lifespan for your equipment. Be sure to select a contractor who understands the importance of integrating the entire HVAC system to ensure it operates at peak efficiency.

Warranty Coverage

Ensure you are checking the manufacturer’s warranty for coverage on parts, and any limitations or exclusions. Look for equipment that offers extended labour warranty, or matches parts warranty, for ultimate peace of mind.

Installation by Certified Professionals

Ensure you are working with a contractor who   holds all valid HVAC certifications required to ensure your system has the most professional installation possible. This is crucial for the heat pump’s performance, efficiency, and safety. Ensure you receive a commissioning checklist for peace of mind that the heat pump was installed within the correct specifications.

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